Effective Date: January 9, 2025
Last Updated: January 9, 2025
graph-maker.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and graph creation services.
1. Information We Collect
1.1 Information You Provide
When using our graph maker tools, we may collect:
- Data you input, paste, or upload (spreadsheet data, CSV files, Excel files)
- Graph titles, labels, and customizations you create
- File names and metadata associated with uploaded files
Important: We process your data client-side in your browser whenever possible. Your data is not automatically sent to our servers unless you explicitly use features that require server processing (such as AI-powered analysis or report generation).
1.2 Automatically Collected Information
When you visit graph-maker.ai, we automatically collect:
- Usage Data: Pages visited, features used, time spent on site, click patterns
- Device Information: Browser type, operating system, device type, screen resolution
- Log Data: IP address, date/time of access, referring URLs
- Cookies and Tracking Technologies: See Section 4 below
1.3 Information from Third Parties
We do not purchase or receive personal information from third-party data brokers.
2. How We Use Your Information
We use the information we collect to:
Provide and Improve Services:
- Generate graphs and charts based on your data
- Process AI-powered features (data cleaning, insights, report generation)
- Provide real-time editing and customization
- Enable export and sharing functionality
Enhance User Experience:
- Remember your preferences and settings
- Provide customer support and respond to inquiries
- Analyze usage patterns to improve our tools
- Develop new features based on user behavior
Communications:
- Send service-related notifications (if you provide an email)
- Respond to your questions or feedback
- Notify you of product updates (if you opt in)
Security and Compliance:
- Detect and prevent fraud, abuse, or security incidents
- Comply with legal obligations
- Enforce our Terms of Service
3. Data Processing and Storage
3.1 Client-Side Processing
Most data processing happens in your browser:
- When you paste data or enter it manually, it stays in your browser's memory
- Graph generation and customization occur client-side
- No data is sent to our servers for basic graph creation
Your data is never stored permanently on our servers during client-side operations.
3.2 Server-Side Processing
For AI-powered features (optional), we temporarily process data on our servers:
- AI data cleaning and structuring
- AI-generated insights and recommendations
- AI-powered report generation
When you use these features:
- Your data is transmitted securely (HTTPS/TLS encryption)
- Data is processed temporarily and deleted within 24 hours
- We do not use your data to train AI models
- We do not share your data with third parties
3.3 Shareable Links
If you generate a shareable link for your graph:
- The graph data and settings are stored on our servers
- Links are valid for 90 days (then automatically deleted)
- Anyone with the link can view your graph
- You can delete shared graphs at any time (if logged in)
3.4 Data Retention
- Temporary data: Deleted within 24 hours
- Shared graphs: Retained for 90 days or until you delete them
- Usage logs: Retained for 12 months for analytics
- Account data (if we add accounts in future): Retained until account deletion
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience.
4.1 Types of Cookies We Use
Essential Cookies (Required):
- Session management
- Security and authentication
- Remember your tool preferences
Analytics Cookies (Optional):
- Google Analytics or similar services
- Track site usage and performance
- Help us improve our services
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
4.2 Do Not Track
We respect Do Not Track (DNT) signals. When DNT is enabled, we limit analytics tracking.
5. Data Sharing and Disclosure
5.1 We Do Not Sell Your Data
We will never sell, rent, or trade your personal information or data to third parties.
5.2 Service Providers
We may share information with trusted third-party service providers who assist us:
- Cloud Hosting: AWS, Google Cloud, or similar (for server infrastructure)
- Analytics: Google Analytics or similar (anonymized usage data)
- AI Services: OpenAI, Anthropic, or similar (for AI-powered features only)
All service providers are bound by confidentiality agreements and may only use your data to perform services on our behalf.
5.3 Legal Requirements
We may disclose information if required by law or to:
- Comply with legal processes (subpoenas, court orders)
- Protect our rights, property, or safety
- Investigate fraud or security issues
- Respond to government requests
5.4 Business Transfers
If graph-maker.ai is acquired or merged with another company, your information may be transferred. We will notify you of any change in ownership or use of your data.
6. Data Security
We implement industry-standard security measures to protect your information:
Technical Safeguards:
- HTTPS/TLS encryption for all data transmission
- Secure server infrastructure with firewalls
- Regular security audits and vulnerability testing
- Access controls and authentication
Organizational Safeguards:
- Limited employee access to user data
- Confidentiality agreements for all staff
- Incident response procedures
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
7.1 Access and Correction
- Request access to your personal information
- Request correction of inaccurate data
7.2 Deletion
- Request deletion of your data
- We will comply unless we have a legal obligation to retain it
7.3 Data Portability
- Request a copy of your data in a structured, machine-readable format
7.4 Opt-Out
- Opt out of marketing communications
- Disable analytics cookies
- Stop using our services at any time
7.5 GDPR Rights (EU/EEA Users)
- Right to object to processing
- Right to restrict processing
- Right to lodge a complaint with a supervisory authority
7.6 CCPA Rights (California Users)
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale (we do not sell data)
- Right to non-discrimination
To exercise your rights, contact us at: support@graph-maker.ai
8. Children's Privacy
graph-maker.ai is not intended for children under 13. We do not knowingly collect personal information from children under 13.
If we learn we have collected information from a child under 13:
- We will delete it immediately
- We will not use it for any purpose
- We will notify the parent/guardian if possible
If you are a parent/guardian and believe your child provided us with information, contact us immediately.
9. International Data Transfers
graph-maker.ai is based in the United States. If you access our services from outside the U.S., your information may be transferred to and processed in the U.S.
We comply with applicable data protection laws, including:
- GDPR (for EU/EEA users)
- CCPA (for California users)
- Standard contractual clauses for international transfers
10. Third-Party Links
Our website may contain links to third-party websites (e.g., social media, external resources). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
Material changes will be communicated via:
- Prominent notice on our website
- Email notification (if you provided an email)
Your continued use of graph-maker.ai after changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, contact us:
Email: support@graph-maker.ai
Response Time: We aim to respond within 48 hours.